Compliance at pfmmedical

Compliance is generally understood to mean adherence to the law by the company and its employees as well as "integrity, honesty and business ethics". In our relationships with customers, suppliers and other business partners in particular, we live this basic attitude on a daily basis.

Due to our global business activities, the companies of the pfmmedical group are subject to a range of regulations, particularly those relating to the prevention of fraud and corruption as well as antitrust law. Our attitude is clear:

We do everything that is in the interests of the company, unless an action conflicts with legal requirements, generally recognised principles or our own values.

We want to achieve our economic success through the quality of our products and services and our performance and not by granting unauthorised advantages or through unfair business practices. In doing so, we observe the applicable competition rules and expect the same from our competitors and business partners.

We do not tolerate any form of violation of the law, such as corruption, bribery, money laundering or unlawful antitrust behaviour at pfmmedical. Violations can have far-reaching financial and liability consequences for the company and its employees in individual cases. It is therefore important to us that we treat our customers, suppliers and other business partners, as well as our employees, with the maximum of professionalism and integrity.

Healthcare Compliance

Healthcare compliance rests on four pillars at pfmmedical.

Our promise: we are committed to acting in accordance with these principles and our agreements with regard to physicians, patients, health-care stakeholders and our own employees.

  • Separation - allowances and other support (e.g. donations, sponsoring, gifts) remain independent of procurement decisions in terms of both timing and causation.
  • Transparency - we present our allowances and payments in a transparent form. The company must be informed about all services provided to a medical establishment or health service agency. Written documentation must be kept and permission must be granted.
  • Documentation - details of all services are documented in writing. We record the type, purpose and service provided in every case.
  • Balance - the relationship between performance and return must be fair.

Our Healthcare Compliance officer monitors adherence to the relevant regulations in all possible case situations and ensures that cooperation in the health market conforms to the rules.

Human rights and environmental protection

The german Supply Chain Due Diligence Act (LkSG) came into force on 1 January 2023. The aim of the LkSG is to ensure the worldwide compliance with applicable human rights standards and environmental protection in order to promote a fairer and more sustainable global economy and responsible corporate governance.

Due to the number of direct employees (<1,000), companies of the pfmmedical Group are currently not subject to the formal legal requirements of the LkSG. Nevertheless, we are aware of our responsibility and demand compliance with international human rights and environmental protection from our suppliers.

We are not aware of any violations of human rights (pursuant to section 2 para. 2 nos. 1-12 LkSG) and of environmental obligations (pursuant to section 2 para. 3 nos. 1-8 LkSG) within our company and the companies of our suppliers.

Whistleblower system - WeReport

pfmmedical values an open climate in which employees and our business partners can raise critical issues in confidence nen.

Incoming reports of possible compliance violations can be addressed via the pfmmedical webportal WeReport, anynymously if desired.
Any information received by pfmmedical is treated as strictly confidential. You will not suffer any disadvantages as a result.