Customer service – we care for your needs
Our clients take priority. As a dependable supplier and competent partner we provide top quality customer service:
- Our strong Sales Team will support you
- Our Customer Solutions Team can always be consulted in between times.
Always at your side
Our network of service staff crosses the entire globe and covers Germany completely. Our trained advisors are in constant contact with the company’s professional staff from within and outside the country and will provide you with continuing support that is tailored to your individual needs.
You can contact our Customer Solutions Centre in Cologne at any time for support.
- Professionally qualified contact people for each business unit
- Product-related advice in all areas of therapy
- Support in the local language in all countries with pfm medical branches (EN, GER, FR, CN)
Our services – for your success
- E-commerce services
- Logistics services
- Technical service and support
- Monthly invoicing
T +49 2236 9641-221
Do you have a return or complaint?
You will find all information on returns and complaints here.
You have a question regarding quality management?
For all questions concerning Quality Management, Quality Control or Regulatory Affairs please use our contact form.